General Terms and Conditions of Sale for Products

All performances are based on the terms and conditions listed below. They apply and are understood to be exclusively agreed by means of order placement or acceptance of the performances. Adverse or conflicting terms and conditions of the purchaser will not be recognised. Prices are individually subject to prior agreement between the customer and ATR-MAINTENANCE

Order placement

All orders can be placed either orally or in writing. Order confirmations must be in a written form by fax or email.

Engineering Service / Technical Service

Is only understood as a recommendation and aid for the customer and all recommendations and advises are not binding. Same for technical advises and/or recommendations on training documents, prebuy inspections, cost calculations and all other subjects. We reserve the right to printing errors, error and alterations.

Work package quotations

All Workpackage quotations are recommendations and based on estimated manhours and consumable costs as per experience. We reserve the right to prior sale, printing errors, error and alterations. All estimates and or calculations of estimated manhours and costs are not binding.

Tooling Support

The tools supplied and sold by ATR-MAINTENANCE do not cover any compensation for consequential loss by using the tools. All tools are not manufacturer approved. Again:The user of the tool has the full responsibility for the consequence of using the tool. Warranty period for the tool itself 6 month after delivery date. Within the guarantee period, the merchandise must be sent back us me free, in the original packing with an exact description of the deficiency, together with filled out complaint docket and return docket, as well as a copy of the invoice.

Complaints of deficiency and complaints on the quantity of the goods shall be notified in writing by the purchaser immediately, however at the very latest within 8 days after receipt of the goods. The return of the goods as such does not constitute a complaint and does not relieve the purchaser of his obligation to pay the purchase price. If the complaint is justified, we will provide for a replacement after return of the objectionable goods, or we will make improvements according to our discretion and choice. All and any further claims are ruled out.

Claims to compensation for damage, which have not occurred on the goods supplied by us, are ruled out. Our warranty obligations are null and void if and when changes or repairs are made on the purchased object(s) by third parties without our prior written consent.

Spare Part Support

ATR-MAINTENANCE is handling spare parts as a broker. The handling of the parts is not binding, it is a non binding service charged with an individual handling charge. We do not take any responsibility for delays, defective parts, warranty, transportation damage, delivery time and any other costs effected by the spare part handling.


Is subject to the customer. On customers request, ATR-MAINTENANCE organize the transport of the requested sparepart on customers responsibility.


All prices are understood in principle to be in Euro, net cash, plus shipment costs if applicable. If requested by the customer, invoices can be presented in Euro currency.